When will my order ship?

Orders are packaged and prepared for delivery within 2 business days of being placed. Exceptions may occur during holiday seasons. You will receive email notifications as your order is prepared and shipped.

What is your refund & return policy?

Please check out our Refund Policy./policies/refund-policy

Do products come with a guarantee?

We do offer a customer satisfaction guarantee. If you are not satisfied with your purchase, return it within the first 14 days for a 95% refund - no questions asked.

How do I track my order?

Check order details for tracking.

How do I know my order have been refund?

Confirm email and website order.

Free Shipping Here?

No free shipping available, sorry.

What happen if the bike gets wet?

Bike's water resistance is ip67.